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• We accept the following forms of payment:
- Credit Card
- PayPal
- Apple pay

•  After plancing an arder, you cannot change the payment method or produrts.
   Please request a cancellation and place a new order.

•  Please note that you cannot cancle an order during the preparation for shipping.

•  We do not provide gift wrapping services.

• Shipping Method : Parcel Service
• Shipping Area : A Region.
• Shipping Cost : $27.00
• Shipping Time : 5 - 15 days
• - The shipping fee is 27 dollars, and you can check it when you pay for the product.
  - Free sgipping on orders over $200,00 USD
  - All imprt (customs) duties and/or taxes mustbe paid by the customer in accordance with local customs policies.
  - Products are usually shipped within three to five business days of ordering.
    * Business day: Monday to Friday (excluding holidays)
  - It may take up to 7 to 16 days for the product to arrive after it has been shipped.
    Please understand that the delivery may take longer in case of a special situation.
  - Delivery dates cannot be arbiitrarily specified
  - You cannot chage the delivery address while the delivery is being pepared.
  - According to customs regulations, ITZON cannaot declare purchaded items as gifts or provide a lower value the actual product price.

Exchange and return address
 - [11439] 경기도 양주시 평화로1597번길 41-1 (회정동) C동 잇존(그루핑) /그루핑 회정센터
 
You are eligible for exchange or return in the following cases:
- Exchange or return is available within 14 days of receipt of the product.
- If your item is misdelivered, you may exchange or return your order within 14 days of receipt of the item.


You are not eligible for exchange or return in the following cases:
 - In case the product, etc. is lost or damaged due to the customer's responsible reason.
   However, except for cases where the packaging, etc. is damaged to check the contents of the product
- If components of the purchased product are omitted or damaged (price tag, care label, name tag, etc.)
- When the value of the product is significantly reduced due to the customer's use or some consumption (washing, wearing traces, scent, contamination, etc.)
- Where the value of a product, etc. has significantly decreased to the extent that it is difficult to resell over time
(For more information, please consult through Channel Talk and bulletin boards.)
 
 
 
※ You bear the cost of returning your order in the case of an exchange or return whereby the reason for exchange or return is based on your preferences (including exchange for a different color or size, etc.) rather than damage or if the product not matching its description.